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FeaturesHow it worksPricingFAQ

Viber

An AI staff member on your Viber business account

Viber calls it a bot. Customers just see your business answering: in Nepali or English, from your own prices, with every name and number saved. One key, pasted once, and it's on.

Start free

A Viber business account, in plain words

Personal Viber is the app on your phone. A Viber business account (Viber calls it a bot) is a separate account customers message from that same app, with a name, a logo, and a key that lets software reply on it. bolnepage takes that key and answers on the account, and you watch every chat from your Inbox. A lot of Nepal's customers still open Viber before anything else, which is why it is a channel here and not an afterthought.

Before you connect

  • A Viber business account. You create one on Viber's admin page (partners.viber.com).
  • The key it gives you: a long code. That is all we need.
  • Your business name and logo, as customers should see them. They are set on Viber's page, not here.

Get started today

Put a staff member on your chats today.

Free to start. No card needed.

Start free

Plans from Rs 799 / month

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Nepal's first AI staff for customer chats. It answers, follows up and keeps every name and number — and knows when to hand the chat to you. Built for Nepal, priced for Nepal.

Payment partners

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Platform

FeaturesHow it worksPricingFAQHelpPartner program

Guides

WhatsApp Business APIFacebook auto replyAI chatbot in NepalViber botWebsite chatInstagram auto reply

Company

A phone with Viber on it, to test from.

Connecting is one paste

  1. 1Open Viber's admin page and create the business account.
  2. 2Copy the long key it shows you.
  3. 3Channels → Connect, next to Viber. Paste the key and save.
  4. 4Message the account from your own phone. The reply lands in your Inbox as a draft, until you let the assistant send on its own.

The key is stored encrypted and customers never see it. Lost it? Make a new one on Viber's page and paste that instead.

What the assistant does on Viber

Answers from your prices, hours and rules

Not from the internet. From what you told it.

In the language they wrote in

Nepali, English, or the mix people actually type.

Saves every customer

Name, number and what they wanted, on the chat itself.

Follows up on its own

When a customer asked it to, or when a “let me think” is worth one nudge.

Asks you when unsure

On WhatsApp or by email. Never a made-up price.

Drafts first, if you like

Approve each reply from your Inbox until you trust it.

Two things to know first

  • Old chats can't be brought in. Viber keeps no readable history, so the assistant learns from messages from now on.
  • A Viber business account has no auto reply of its own. Until software is on the key, a message that arrives at night is simply seen.

Same question, two replies

Your Viber, after hours

Charge kati lagcha?

Seen 9:47 PM

Nothing until morning. By then they have asked the next shop.

bolnepage assistant

Charge kati lagcha?

Rs 1,200 lagcha 🙏 Tapaiko number dinus na, ma details pathaidinchhu.

Customer saved · follow-up set

Don't take our word for it.

Questions people ask before connecting

Do I need a Viber bot to use bolnepage?

Only for Viber. A Viber business account is what Viber calls a bot, and the key it gives you is how any software replies on it. For Messenger, Instagram and your own website nothing of the kind is needed.

Can I still reply myself?

Yes. Every Viber chat is in your Inbox, where you take over with one tap; the assistant stays quiet on that chat while you're in it.

What does Viber charge?

Viber sets its own terms for business accounts, and they are between you and Viber. We bill only the plan, in NPR, on the pricing page, and it covers Viber and every other channel.

Will it read our old Viber chats?

No, because Viber keeps no readable history. It learns from what you tell it and from messages from now on, and anything it wants to learn from those is a suggestion you approve first.

Is it safe to paste the key?

The key is stored encrypted and never shown to a customer. Message text is stored encrypted too, and a conversation goes to our AI provider only to write the reply, never to train its models.

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