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Save a customer's details, and follow up
Kept on the chat they were said in.
Someone asks
About a price, a size, a date
Saved on the chat
Name, phone, what they wanted
Followed up
A message at the time you choose
Steps
- Set up → Add to your assistant → turn on Customer details.
- In a chat, tap + → Save customer details to fix a name or add a note only you should see.
- Mark the ones interested in buying, so you know who to call back.
The details are built from what the customer already told you in the chat, and they stay beside it — open the conversation and everything you know about them is in the panel next to it.
Follow-ups go out under your business name, so keep them to what the customer actually asked about.
Still stuck:
Ask on WhatsApp