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Save leads, and follow up
Everyone who asked, kept in one list.
Someone asks
About a price, a size, a date
Saved as a lead
Name, phone, what they wanted
Followed up
A message at the time you choose
Steps
- Leads → settings → turn on lead capture.
- Open a lead to fix a name or add a note only you should see.
- Mark it Won or Lost, so the list stays worth reading.
A lead is built from what the customer already told you in the chat. Open the conversation from the lead whenever you need the rest of it.
Follow-ups go out under your business name, so keep them to what the customer actually asked about.
Still stuck:
Ask on WhatsApp